Product

Is the Trail Series jacket suitable for all dog breeds?

Currently, the Trail Series jacket is available in 6 sizes, designed to fit dogs ranging from approximately 22 lbs to 94 lbs. For more details and to find the perfect fit for your pet, please check out our size chart on the product page.

How to cut the belly part for MALE doggies for potty free?

How do I care for the Trail Series jacket?

To maintain your Trail Series jacket:

• Cleaning: Use a soft brush or sponge with a technical fabric cleaner to gently remove dirt. Avoid bleach, fabric softeners, or hot water (keep below 30°C).

• Drying: Towel off excess water and spray a water-repellent restorer while the jacket is damp. Air-dry in a ventilated, shaded area—avoid sunlight, wringing, or machine washing.

• Reactivating Water Resistance: Use low-temperature drying or a hairdryer to reactivate the water-repellent properties. Do not iron.

• Storage: Hang the jacket in a cool, shaded place to prevent damage. Avoid long-term compression and exposure to camphor or moisture-absorbing chemicals.

Proper care ensures your jacket stays durable and functional for every adventure!

What materials are used in the Everbark Collar?

The Everbark Collar is crafted using woven jacquard patterns with a durable faux nylon webbing base for clarity and durability.

Is the Everbark Collar adjustable?

Yes, the collar is fully adjustable to ensure a comfortable fit for dogs of all sizes.

S: 12-18inch; 30-45cm

M: 14-22inch; 35-55cm

L: 16-26inch; 40-65cm

Is the TrailLead Leash suitable for large dogs?

Yes, the leash is built to handle the strength of larger breeds while ensuring safety and control.

 

What features does the TrailLead Leash offer?

The TrailLead Leash is designed with comfort and control in mind. It features durable materials, a secure clip, and stylish patterns matching the Everbark Collar.

Features:
3 in 1 – Hand-Held; Waist-Worn; Car Safety Buckle
Adjustable length from 1.5m to 1.8m

Supplement FAQs

What is in your herb mixes? 

Just dried herbs that are either organically grown or sustainably wildcrafted, when organic isn't available. No fillers, no preservatives. The herbs are mixed fresh after you order them, and then shipped immediately to you. 

How much herbs do I feed my dog?

We have dosages on the back of each product and they are the suggested amount to feed your animal. 

If you feel that you are not seeing the results you would like, you can safely increase your dogs dosage to the next level. You are also welcome to call us at 425-818-0815 for more assistance. 

Suggested Dosages for Dogs

  • Up to 11 lbs:  ½ tsp per day
  • 11 - 22 lbs:  1 tsp per day
  • 22 - 44 lbs:  2 tsp per day
  • 44 - 66 lbs:  3 tsp per day
  • 66 - 88 lbs:  4 tsp per day
  • 88 lbs & Above:  5 tsp per day


How should I store my herbs?

It is important to keep all lids and caps tightly closed on your herbs and store the herbs in an area out of direct sunlight, humidity and extreme temperatures. Never store herbs in a plastic container that has been used for another product (i.e. kitty litter, dog food etc). This will weaken the herbs.


What is the shelf life on these herbs?

If stored correctly (see above) the herbs have up to 2 years shelf life. 


How long does it take for the herbs to work?

The absorption time can vary from each dog, but on average it takes about 2-3 weeks for the dry herbs. Once the herbs are in the animal's system we recommend allowing an additional 4 weeks for the herbs to address the issue. 


Will my dog eat the herbs?

Most dogs readily eat the herbs, but there are a few that shy from the herbs. We suggest adding the herbs to your animal's diet slowly. If you overwhelm them with too much at one time, they may be more reluctant to eat them. Start out with a pinch and build them up to the full dosage over a few days. 


Can I mix several products? 

In general there is no problem with mixing several of Ruff Bar Supplement herbal mixtures. If you have any concerns about this please call and speak to our friendly and knowledgeable staff. 


Can the herbs cause allergic reactions?

An allergic reaction to an herbal mix is very rare, but it is possible. If your animal is going to have an allergic reaction it is most likely going to happen within 12-24 hours after you have started the mix. If you feel your animal is having a reaction to the herbs be sure to discontinue them immediately and contact us or your veterinarian for further assistance. 

Shipping

How long does shipping take?

Orders typically ship within 3 to 5 business days. Delivery times may vary based on your location.

Where do you ship, and how much does it cost?

We currently ship within the United States with a flat shipping fee of $5, and offer free shipping on orders over $65. For orders shipping to Alaska or Hawaii, a flat rate of $15 applies. Yes, we do ship internationally as well! Please note that international customers are responsible for covering shipping fees. Since rates vary depending on the destination, feel free to contact us directly to get an exact quote — we’re happy to help you place your order smoothly.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email to monitor your package.

Returns

What is your return policy?

Satisfaction Guaranteed
At PawTrk, we want you and your furry friend to love your purchase! If you're not completely satisfied, you can return your item within 30 days for a full refund or exchange.

Please kindly note that final sale items are not eligible for return or exchange — thank you for your understanding!
Feel free to contact us for size suggestions.

Return Conditions:

  • Items must be new, unused, and returned with original packaging and tags.
  • Proof of purchase is required.
  • Customized items are non-returnable unless defective.

How to Return:

  1. Contact Us through our CONTACT page with your order number and reason for return.
  2. Pack & Ship the item using the provided return label. (Free return shipping within the U.S.; international customers cover shipping fees.)
  3. Refund/Exchange will be processed once the item is received and inspected.

Received a defective item? Contact us right away, and we’ll make it right!

For questions, reach out anytime—we’re here to help!

Can I exchange a product for a different size?

Yes, exchanges are allowed within 30 days of purchase. Simply contact our support team to initiate the process.

How long does it take to process a return or exchange?

Returns and exchanges are processed within 5-7 business days after the item is received.

Couldn't find your answer?

We’re here for you! If you didn’t find what you needed, feel free to contact us directly. Our team is always ready and happy to help.