Shipping policy

Processing & Shipping Times

• Orders typically ship within 48 hrs after purchase.
• Delivery times vary depending on location and chosen shipping method.

Shipping Carriers

• We ship via UPS and USPS within the United States.
• A tracking number will be emailed once your order is shipped.

International Shipping

We currently ship to most countries worldwide🥰

International shipping rates are calculated at checkout based on your location and selected shipping method.

Duties, VAT, and import taxes are typically collected at checkout through Shopify International Shipping. However, depending on your country’s customs regulations, additional fees may occasionally be charged by the carrier or local customs authority upon delivery.

If your country is currently unavailable at checkout, please feel free to contact us at info@pawtrk.com and we’ll be happy to provide a custom shipping quote for you.

PAWTRK is not responsible for delays caused by customs clearance, international carrier delays, or packages held by customs during transit.

Additional Information

• Shipping delays may occur due to weather, carrier issues, or high order volume.
• If you have any questions or need assistance, our team is happy to help!

For more details, feel free to reach out—we're here to ensure your order arrives smoothly! 🚚🐾